CinderVexPrivacy Policy
1. Who we are
CinderVex is a desktop app for building rule-based trading bots and testing them on paper (pretend money). It is made by CinderVex, based in Florida, USA ("CinderVex", "we", "us"). This policy covers the CinderVex app and the website getcindervex.com.
2. What the app keeps, and where
Everything you create in the app is stored in a folder on your own computer: your strategies and their versions, test results and receipts, notes, settings, downloaded price data and backups. We do not receive copies of it. You can back it up, move it or delete it yourself.
The app does not include advertising or tracking code and does not send us usage statistics.
3. Keys and connected accounts
If you connect an account (for example a market-data or brokerage account, or an AI Assistant), the key or sign-in you provide is stored on your computer and used only to talk to that service on your behalf. We never see it.
4. Services you choose to use
Some features contact other companies, only when you use them:
- Price data sources: when you download or refresh prices, your computer requests them from the source you picked. That source sees a normal web request from your computer.
- Your brokerage or data account: when connected, the app reads price data and (for paper trading) uses your paper account. CinderVex never places real-money orders.
- AI Assistants: if you connect one with your own key, the text you send (such as your rules or questions) goes to that provider and is handled under their privacy policy. The app shows the expected cost and asks before paid requests.
- News feeds: public feeds from official sources, fetched by your computer.
Each of these companies has its own privacy policy.
5. The website and waitlist
If you join the waitlist, we keep your email address to send you CinderVex news and beta invitations. Our email service provider stores it for us. You can unsubscribe with the link in any email. We don't sell or rent email addresses.
6. Feedback and future options
If you send us feedback or a support request, we use what you send to answer you and improve CinderVex. Any future feature that would send information from the app to us will be off unless you turn it on, and will show you what it sends first.
7. Payments
CinderVex is free during the beta. When paid plans start, payments will be handled by a payment processor; we will not store full card numbers. This policy will be updated before then.
8. Children
CinderVex is meant for adults (18 and over). We don't knowingly collect information from children.
9. Security
Because your work stays on your computer, keeping that computer secure matters most. The app keeps its server private to your computer and requires a sign-in link from the CinderVex window. No method is perfectly secure, and we can't guarantee absolute security.
10. Your choices
- Delete your CinderVex data by deleting its folder (the uninstaller asks whether to keep it).
- Disconnect any account or key in the app at any time.
- Unsubscribe from emails, or ask us to delete your email address.
11. Changes
We'll update this page when what we do changes, and change the date at the top. Big changes will be announced in the app or by email.
12. Contact
Questions or requests: support@getcindervex.com